Delivery

Delivery

Q: Are there delivery charges?
A: Delivery for purchases totalling less than S$50 cost an introductory $3 flat fee. Purchases amounting to S$50 and above will be entitled to free delivery.
 
Q: How long does it take to ship?
A: We typically deliver between 2 to 5 working days. You will be prompted in our acknowledgement email to you, to advise us on a preferred day and time slot of delivery, between Monday to Saturday.
 
Q: How does my Qualy product arrive?
A: We work with established logistics companies including TA-Q-BIN to get your orders delivered straight to your doorstep.
 
Q: Can I collect my order myself?
A: Yes. Simply email us after you have made your purchase to make the request. You can collect from our warehouse on weekday afternoons after 2pm, by appointment only. We will give you a refund of the delivery charge, if any, on collection.